Some Frequently Asked Questions
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 3:00 PM. We are closed on Sundays and public holidays.
We provide emergency services during our regular business hours. For after-hours emergencies, please contact
We treat a wide variety of pets including dogs, cats, rabbits, and small mammals such as guinea pigs and hamsters. We always say we treat furry exotics, nothing scaled or feathered. We can recommend other clinics that treat reptiles and (tropical) birds!
No, but we can give you names of facilities in the area that staff or clients have used and are happy with.
For routine visits, bring your pet's medical history and vaccination records. Make sure they are on a leash or in a carrier for their safety. For anxious pets, consider bringing a favorite toy or blanket to help them feel more at ease.
It is recommended that pets have an annual wellness check-up. Older pets or those with chronic health conditions may need more frequent visits.
If your pet has any special dietary needs or allergies, please inform us prior to your appointment so we can make accommodations.
No, but we do deal with iFinance. They can offer payment plans upon approved credit within minutes for urgent care needs.
Yes, please book an appointment. We are not set up as a walk-in facility. We ask to give us a call and we will accommodate the earliest available appointment depending on the nature of the visit.
We carry a wide selection of Royal Canin and Purina Veterinary formulas and can special order when needed.
No, we are locally owned and operated. We have served Winnipeg and surrounding area for over 30 years.
Yes, we have a full service grooming facility within our clinic.